1. Introduction
Welcome to Near Post ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and subscription service.
By joining our waitlist or subscribing, you agree to the practices described in this policy.
2. Information We Collect
Personal Information
- Name and email address (provided when joining the waitlist or subscribing)
- Shipping address for your family member (provided at subscription)
- Photos you upload for album creation
- Personal notes you optionally include with your album
- Billing information (processed securely by our payment provider)
Usage Information
- Pages visited and interactions on our website
- Device type, browser, and IP address
- Referral source and marketing attribution data
3. How We Use Your Information
- To produce and mail your monthly photo album to your designated recipient
- To communicate with you about your subscription, orders, and service updates
- To send launch and waitlist notifications (with your consent)
- To improve our service, layouts, and print quality
- To process payments and prevent fraud
- To comply with legal obligations
We will never use your photos for any purpose other than producing your album.
4. Information Sharing
We do not sell, trade, or transfer your personal information to third parties without your consent, except as described below:
- Printing & shipping partners — to fulfil and deliver your album (your family's address is shared only as required for delivery)
- Formspree — to process waitlist and contact form submissions
- Meta (Facebook Pixel) — aggregated, anonymised analytics to measure advertising effectiveness
- Payment processors — to handle subscription billing securely
- Legal requirements — when required by law or to protect our rights
- Business transfers — in connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Your photos are stored securely and deleted from our systems after your album has been printed. We do not retain photos beyond what is necessary to fulfil your order.
No method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and contact us immediately if you suspect any unauthorised access.
6. Your Rights
You have the right to:
- Access and update your personal information at any time
- Request deletion of your account and associated data
- Opt out of marketing communications
- Request a copy of the data we hold about you
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, contact us at the address below.
7. Cookies
We use cookies and similar tracking technologies to understand how visitors use our site and to measure the effectiveness of our advertising. This includes the Meta Pixel, which uses cookies to track conversions from our ads.
You can control cookie settings through your browser preferences at any time.
8. Children's Privacy
Our service is intended for adults only. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date at the top. Continued use of our service after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: